PRIVACY
POLICY.

At The Hackney Golf Co, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thehackneygolfco.com, including any integrations such as Google Analytics and Trackman Booking & Payment by YGB.

1. Who We Are

The Hackney Golf Co Ltd ("we", "our", or "us") is a modern indoor golf club based in London, offering simulator golf experiences, coaching, and events. Our website uses trusted tools like Google Analytics and Trackman Booking & Payment by YGB to enhance your experience.

2. Information We Collect

We collect personal data in the following ways:

a. Information You Provide to Us

When you book a session, sign up for membership, subscribe to our newsletter, or contact us directly, this may include:

• Full name
• Email address
• Phone number
• Payment details (handled securely via third-party processors)
• Any other personal information you choose to share

b. Information Collected Automatically

When you visit our website, we automatically collect certain information through Google Analytics, including:

• IP address
• Browser type
• Pages visited
• Time spent on pages
• Referring website

This data helps us understand user behaviour and improve our services.

3. How We Use Your Information

We use your information to:

• Manage bookings and provide services via Trackman Booking & Payment by YGB
• Send confirmation emails and respond to inquiries
• Improve website functionality and user experience
• Communicate news, events, promotions, and updates (with your consent)
• Comply with legal obligations

4. Sharing Your Information

We do not sell your data. We only share your personal data with trusted third-party service providers when necessary:

• Squarespace — website hosting and contact forms
• Trackman Booking & Payment by YGB — scheduling and booking
• Google Analytics — usage tracking
• Klaviyo — email communications (if subscribed)

Each provider has its own privacy policy and data protection practices in place.

5. Cookies

We use cookies to provide a better browsing experience. Cookies help us:

• Understand website usage
• Enable functionality like booking and sign-up forms
• Track marketing campaign effectiveness

You can manage cookie preferences in your browser settings.

6. Your Rights

Under the UK GDPR, you have rights regarding your personal data, including:

• Access to the personal data we hold about you
• Correction of inaccuracies in your data
• Deletion of your data (subject to legal exceptions)
• Withdrawal of consent for marketing at any time

To exercise your rights, please email us at: hello@thehackneygolfco.com

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Security

We use appropriate technical and organisational measures to protect your personal data. However, please note that no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Please review it regularly. Changes take effect upon posting to this page.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

The Hackney Golf Co Ltd
Studio 17, Monohaus, 143 Mare Street, London, E8 3FW
hello@thehackneygolfco.com